Inquiries and Quotations — We welcome your inquiries about any fastener product in this catalog, or special item within our range of manufacture. A complete description of your requirements will help us give you prompt efficient service.

Samples sent with inquiries will not be returned.

When ordering plain finish parts that are to be plated by the customer, the purchase order should advise the type plating that will be applied (Zinc, Zinc Phosphates, Cadmium, Nickel, etc.) in order that the necessary allowances are made in manufacturing for the buildup that occurs during plating.

Prices — Are based on shipping total orders. Otherwise, release quantity price will prevail. All prices are subject to change without notice.

Terms — 1% 10 days, net 30 days. All shipments are F.O.B., Versailles, Indiana.

Delivery — Shipments are made as soon as possible after receipt of an order. Delivery often can be improved provided we are given reasonable notice of the requested change in scheduling. Acknowledged shipping dates are based on current scheduling conditions at time of order entry.

Routing Shipment — Unless specified, we will use our best judgment in routing your shipment. All shipments are forwarded freight collect.

Cancellations — are subject to our approval.

Tolerances — All items will be manufactured to Ohio Rod tolerances unless otherwise specified.

Overruns and Underruns — It is difficult to produce a specified quantity with our high speed equipment; therefore we operate within 5% over or under.

Packing Slip — A packing slip is attached to each shipment so that your receiving department can quickly identify and check incoming shipments.

Shortages — Claims for shortages, or goods damaged in transit, should be taken up directly with the delivery carrier. We will be glad to assist you by furnishing proof of shipment.

Defective Materials — It is our intention to replace all defective material. Claims must be made within 30 days after you receive shipment. Please send samples of rejected material for inspection and immediate disposition. No claim will be allowed on material returned without our approval.

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